⊲ Canada’s leading 3PL provider managing over $1B in inventory every day for clients in Retail, Technology and Health Care sectors.
⊲ A culture of customer intimacy drives integration for improved inventory, logistics and supply chain excellence.
⊲ A recognized innovator in omni-channel and digital supply chain.
⊲ Contractual SLAs were not being met for clients in the Tech sector.
⊲ Reputation, revenue and customer retention were being threatened.
⊲ An-ser© tracks critical orders from receipt through to shipment and delivery.
⊲ Integration with SAP allows full visibility of order progress and highlights any potential delivery bottlenecks.
⊲ An-ser© platform has expanded to monitor over 600 mission critical events across the entire partner and supplier ecosystem.
⊲ Eliminated risk of critical shipments missing contractual SLAs.
⊲ Process bottlenecks are highlighted in real-time ensuring issues are addressed before impacting customers.
⊲ Strengthened customer relationships, restoring confidence and satisfaction.
⊲ Mitigated risk of contract cancellation and significant revenue loss.
-Steve Larocque, Director Information Technology, SCI