Today's Supply Chains are complex and contain many Companies and Processes (Links) before a product reaches its end goal - the customer.  Product moves through the planned supply chain with one goal in mind - reach the next link on time.  Whenever a gap, delay, snag or bottleneck is caused with any of the processes during a particular link, then the remaining links downstream will feel a ripple effect throughout the supply chain.  In complex supply chains these delays go un-noticed until the end result is not achieved, or not achieved on time.

 End to End Supply Chain Visibility
 

 

NCX can identify your supply chain vulnerabilities and strategically place monitoring solutions to ensure immediate attention is given to the gaps, resulting in a continual and optimal supply chain operation.

 

Business Example: Short lead time for critical parts supply

One of our customers receives orders to ship critical parts to technicians across Canada.  Depending on the urgency of the order, our customer may be required to ship the product within 30 minutes of the customer transmitting the order.  The order must be received via EDI, processed through their ERP system, dispatched to the warehouse system and processed through shipment processing.  If any errors, snags or delays occur during any one of those activities; the window of time available to process the order is reduced.  With a 30 minute window, there is no room for error.  In the past if any problems did occur; the customer was in jeopardy of missing their customer’s service level agreements and being penalized for the service disruption.

Solution: With Xagent Alerts monitoring all stages of the order (from EDI, processing through ERP system, ensuring dispatch to the warehouse and monitoring pick/pack/ship), our customer ensures their customer's order is managed and delivered on time … every time.

Take control of your information and contact us today at 905.370.7060 or Toll-Free at 1.866.375.7060.

To learn more about supply chain visibility, click here.